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Today sees the publication of “Making a difference: clarity and certainty”
which sets out HMRC’s current progress on implementing the November 2006
Review of Links with Large Business. The review looked at proposals in four
areas that business had told HMRC would make a difference: certainty, risk
management, speedy resolution of issues and clarity through effective
consultation.
HMRC
reports progress as follows:
Greater certainty
Clarity and consultation
Speedy resolution of
issues
Resourcing to risk
Greater certainty
Today the
Advance Agreements Unit is announced. This aims to
provide greater
certainty and support for inward investments and significant corporate
reconstructions, across all duties and taxes. The new service follows
consultation; a new Statement of Practice SP 2/07 is published today. (This
relates to Proposal 1 of the Review).
HMRC have today published the business response to its public consultation
paper “Giving certainty to business through clearances and advance
agreements”, which set out the detail of its proposals for clearances.
Overall, business welcomed the proposals outlined in the paper and the move
towards ‘real time’ dialogue. HMRC plan to continue to work with business on
these proposals and the accompanying guidance on making applications. HMRC
are consulting with a small group of business representatives to provide
direction on implementation. HMRC plan to run a clearances pilot from
January 2008 to help evaluate the proposed new clearance process. (Proposal
2).
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Clarity and consultation
Following
publication of HMRC’s Consultation Framework at Budget 2007 there have been
16 formal consultations. 15 ran for a full 12 weeks, compared to 12 out of
20 for the previous year. HMRC expect a total of 27 consultations for the
year to March 2008, with the vast majority running for 12 weeks. Business is
increasingly involved in early informal consultation, to help HMRC’s
understanding of the potential effect of proposals, to guide formal
consultations, and to deliver new and updated guidance. (Proposal 9)
HMRC have today updated its programme of planned updates and improvements to
its guidance to Summer 2008. (Proposals 10 & 11).
HMRC have commissioned research to understand taxpayers’ experience of
dealing with HMRC and assess the practical effect of the Review proposals to
engage with business and research bodies. HMRC will publish the results by
31 December 2007 and will plan to ensure the views of business inform
implementation of each proposal. HMRC propose to convene a panel of
international expertise on tax administrations to bring a fresh, global
perspective to Government. The panel will include members from academia,
business and Government and will complement the existing Business Tax Forum
and the Large Business Advisory Board. (Proposals 12 & 14).
Speedy resolution of issues
Large Business
Service taxpayers each have a Client Relationship Manager, which normally
improves working relationship between taxpayers and HMRC. As expected HMRC
are now extending this service to some of the large business taxpayers
within HMRC’s Local Compliance - Large & Complex Businesses. These Customer
Managers will be able to help businesses resolve issues in a more efficient,
less confrontational way. (Proposal 7).
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Resourcing to risk
Implementation of the Risk Framework.
Early indications are that 40% of the largest businesses could be classified
as ‘low risk’, reducing their compliance burden, and 75% of ‘low risk’ open
issues could be settled in the short term (Proposal 4).
Since publishing “HMRC approach to compliance risk management for large
business” at Budget 2007, HMRC has been working with business to develop the
new risk framework and the characteristics of a ‘low risk’ taxpayer,
including how it should best address high risk taxpayers to reduce the
overall amount of tax at risk. HMRC will shortly be publishing guidance. For
the 1,300 or so very large businesses dealt with by Large Business Service:
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HMRC expect to apply
the new framework in 2008. Current indications are that 40% of taxpayers
could be ‘low risk’ by 31 March 2008.
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HMRC has been working
with businesses to ensure that only significant risks are taken forward
and expect to reduce by 75% the number of smaller risks that were
unsettled at the beginning of 2007.
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HMRC are addressing
those taxpayers with the greatest risk and have significantly increased
the resources allocated to a number of the highest risk cases, creating
specialist teams to quickly resolve significant existing and new issues.
HMRC are seeking dialogue with high risk taxpayers at senior level to
promote the benefits of reducing their risk profile.
HMRC
expect to implement the new risk framework for the rest of large businesses
dealt with by Local Compliance during 2008. (Proposal 4).
With
effect from 1 April 2007 HMRC has ceased cyclical employer reviews, and all
new “interventions” are now risk-based. HMRC have withdrawn the extensive
opening questionnaire and replaced it with a Risk Assessment Aide Memoire
for staff. Reviews will start by discussing risks and governance. Large
scale systems and records reviews, if necessary, will provide assurance to
employers. HMRC have appointed a team of senior managers to oversee this,
and employer tax specialists to manage the resolution of the more complex
issues that arise in very large businesses. (Proposal 6)
A
summary of responses to the consultation document “HMRC approach to transfer
pricing” is published today. Overall, HMRC say business supported focussing
on higher risk issues and greater commercial understanding, agreed action
plans for the speedy resolution and active management of enquiries, greater
specialisation and team work on international issues, and early engagement
with companies that request pre-return risk assessment. HMRC will continue
discussions with business on its plans leading to implementation and
publication of new guidance at the end of 2007. (Proposal 5)
HMRC
have started a five year Tax Professionalism Programme to raise the level of
expertise amongst its tax staff (Proposal 13). This includes:
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a new modular
framework of tax qualifications;
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development of a
clear career path for tax staff;
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mandatory Continuous
Professional Development;
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improving commercial
awareness.
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Our view
Rapid progress has been made by HMRC since publication of the November
2006 Review of Links with Large Business. However much of the progress
is, understandably at this stage, on how to do what the Review promises,
rather than actually delivering it. The challenge will come as and when
the Proposals are implemented and taxpayers actually start, for example,
using the Advance Agreements Unit and asking for the clearances
required. The challenges will come at the same time as HMRC is
delivering its staff reductions. HMRC know they have a big challenge;
business will certainly welcome most or all of the proposals. Can HMRC
deliver?
As regards
resolution of Transfer Pricing enquiries, we think HMRC are working
along the right lines, and we think the Varney 5 principles will help
significantly in many cases. However we think that HMRC also need to
tackle the lack of engagement with the documentation and analysis
provided to them which sometimes happens. |
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